Khiti

Privacy Policy

Privacy Policy for Khiti.com

At Khiti.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website and services.

Information We Collect:

When you visit Khiti.com, we may collect certain information about you, including:

1. Personal Information: This may include your name, email address, phone number, billing address, and payment details when making a booking or contacting our customer support.

2. Booking Information: We collect details related to your hotel bookings, including dates of stay, room preferences, and special requests.

3. Device Information: We may collect information about the device you use to access our website, such as your IP address, browser type, and operating system.

How We Use Your Information:

We use the information we collect for the following purposes:

1. To Process Bookings: We use your personal and booking information to facilitate hotel reservations and ensure a seamless booking experience.

2. Customer Support: We may use your contact information to respond to your inquiries, provide assistance with bookings, and address any issues you may encounter.

3. Personalization: We may use your information to personalize your experience on our website, including displaying relevant hotel deals and recommendations based on your preferences.

4. Marketing Communications: With your consent, we may send you promotional emails and newsletters about our latest hotel deals, special offers, and travel tips.

5. Analytics: We may analyze user behavior and website performance to improve our services, optimize our website design, and enhance the user experience.

Information Sharing and Disclosure:

We may share your information with third parties under the following circumstances:

1. Service Providers: We may disclose your information to third-party service providers who assist us in processing bookings, managing customer data, or delivering marketing communications.

2. Business Partners: We may share your information with our trusted partners, such as hotel suppliers and travel agencies, to fulfill your bookings and provide you with the best possible service.

3. Legal Compliance: We may disclose your information when required by law or to comply with legal processes, such as responding to subpoenas, court orders, or law enforcement requests.

4. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

Data Security:

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and regular security audits to safeguard your data.

Your Privacy Choices:

You have the right to control how your personal information is used and shared:

1. Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
2. Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting our customer support team.
3.  Data Deletion: You may request the deletion of your personal information from our records, subject to certain legal and contractual obligations.

Updates to This Privacy Policy:

We reserve the right to update and modify this Privacy Policy periodically to reflect changes in our practices and legal requirements. We encourage you to review this policy regularly for any updates.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]

Effective Date:

This Privacy Policy is effective as of 27th March 2024 and applies to all users of Khiti.com.